Frequently Asked Questions
Everything you need to know about bringing Lemon Park into your home.
What is the typical shipping timeframe for furniture items?
Standard shipping for small decor takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a return policy if the item doesn't fit my space?
Yes, we offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund, minus return shipping costs.
Are your wood products sustainably sourced?
At Lemon Park, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture are perfect for your lighting.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free financing options through Affirm and Klarna for larger home investments.
How do I track my order status?
Once your order ships, you will receive an email with a tracking number. You can also log into your Lemon Park account to see real-time updates on your delivery.